Man sometimes people really push my buttons...

How about some jerk called me today at work and yelling at me because a bus driver was going "90 miles an hour" on this road. I kinda laughed a little and was like alright let me give you the number to transportation and you can call them and they will take care of it,because I know nothing about the buses, that's not my job its a whole different department. He told me, "no this is something you need to handle personally." I replied, "I'm sorry sir but that's not possible all I can do is call transportation and ask them to communicate to their bus drivers to slow down." He didn't know the street name or the bus number so the only other thing I could do for him was to give him the number to transportation. Well he didn't like that idea, and preceded to yell saying that I needed to transfer him to transportation. I explained to him that this was not possible, being that they are not on our phone network its a separate number. He continued complaining about how I was making him waste all of his minutes because I wouldn't handle the situation, and how he has no more minutes to call transportation to complain. Then he made a comment like "that's what you get for letting a damn women drive the buses". That's when I realized there was nothing that I could do to satisfy this man. So I simply said, "alright, I'll see what I can do," and hung up. Later I got another call from another gentleman; the same thing except the second guy asked me for my name and told me he was going to write down that he called me and that he was going to sue me if i don't handle the situation. Grinning, I said "alright here is the number for the bus lot you do what you feel you need to do," and hung up the phone once again. It is the situations like these that make me honestly believe that some people in this world sit around scoping out unsatisfactory things, to complain about. I feel sorry for the people today who have such little gratification in their life's that they result to this, carrying so much pessimism that they feel the need to harass the first person that crosses their path.